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Creating a new account to utilize the Bizrate Insights Program for customer...

If you don’t have an account or don’t know if you have an account, then please go through the Registration process. The process is 5 simple steps. While these steps are clearly presented in the...

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The Top 3 ways to use consumer feedback to increase site conversion

When you link “consumer feedback” and “conversion” in the same sentence, most likely a small bell fires off in your head. A clear “ding” rings for those who think that this is a bright idea and want to...

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Second Quarter 2010 Bizrate Insights Data Highlights

This post will focus on Q2 2010 with some look backs to Q2 2009 for a year over year (YOY) comparison. Data is based on a group of retailers who participated in our North American Network in both time...

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Bizrate Insights Hot Topic Series: Ecommerce Website Mass Personalization

Why personalize the ecommerce shopping experience? According to studies*, personalization based on desired consumer value propositions yields higher conversion and loyalty rates – if done properly. So...

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Bizrate Insights Announces Record Point-of-Sale Submissions for Cyber Monday...

Black Friday 2010 was big, but Cyber Monday 2010 was even bigger! The 5,000+ retailers in Bizrate’s North American Network produced sales volume that broke all prior records. Congratulations!!! 2009...

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Bizrate Insights and Forrester Research Cyber Monday Post-Mortem

The first of many collaborative posts between Forrester and Bizrate Insights has been published! Check out Sucharita Mulpuru’s post on her blog. We found out what online buyers think about Thanksgiving...

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Bizrate Insights and Forrester Keep Retailers in Touch with Customers

In a second installment of our Holiday series, Forrester’s Sucharita Mulpuru posted some key findings (based on data collected through our consumer surveys) to her blog that span popular deals, popular...

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Fresh ecommerce content for SEO…for Free

Google noted on its blog on November 3, 2011 that it is changing its algorithm to increase the value of fresh and recent (yet still relevant) content in SEO. This means that two weeks before the...

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Online Consumer Pulse: Delivery Cost vs. Delivery Timing

E-Commerce buyers have spoken. Most place a greater importance on the cost of shipping an online order versus how quickly an order will arrive. Question asked of buyers immediately after placing an...

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Online Consumer Pulse: Is Same Day Delivery Important?

Same Day Delivery – is it important to online shoppers? To nearly 24% of online buyers, the answer is “yes”. We’ve been hearing so much about Same Day Delivery that we thought we would delve into what...

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